This page represents an agreement between you, the “client”, and me, the “practitioner”. It covers the statutory requirements of the GDPR where “Lorraine Stronach Counselling” acts as a “Data Controller”. It also protects your right to confidentiality and confirms my duty of care.

This agreement is designed to help us work together effectively; it will assist in making clear how your treatment will be of maximum benefit to you.

1. If you are unable to make an appointment please contact me ASAP, via the Website or on my mobile phone, so that we can make alternative arrangements.
2. Equally, if I am unable to be there for whatever reason I will contact you ASAP.
3. If you decide for whatever reason not to continue with the therapy you will advise me.
4. We will be open and honest with each other concerning any aspect of the session which you may be unclear or unhappy about.
5. I will respect your confidentiality at all times, but must reserve the right to speak with your GP, or another therapist if I believe that it is in your best interests to share some element of our discussions. I cannot keep confidential anything you disclose about criminal activity or the possibility of harm to yourself or others. However, I will tell you exactly what I say or write.
6. You have the right to read any notes I write about our work together.
7. I do offer telephone support in difficult situations for you. We may be able to speak there and then or I can arrange to speak to you, or see you, ASAP.
8. As a professional counsellor and psychotherapist, I support my clients to address personal issues, problems or challenges. I am not a medical doctor, so I do not diagnose mental disorders or prescribe medication.
9. Please feel free to discuss any aspect of this agreement with me at any time.